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Discounts and Concessions

We believe great entertainment should be for everyone! That’s why we offer discounts for under 30s, students, children, and disabled people.

Planning a group outing? It’s more fun with friends! Parties of ten or more, as well as school groups, can get reduced-price tickets on selected shows. Check online when booking or ask at the Box Office for details.

Refunds and Exchanges

We understand that plans can change. While tickets are generally non-refundable, there are exceptions:

  • If the event is cancelled.
  • If the event is rescheduled and you can’t make the new date.
  • In exceptional circumstances, at our discretion.

Information We Collect

When booking tickets in-person, online, or over the phone, we’ll ask for:

  • Full Name
  • Postal Address
  • Telephone Number
  • Email Address

This information helps us deliver your tickets, keep you updated about changes to the event, and verify your identity in case of a refund. Rest assured, we won’t use your details for marketing unless you’ve opted-in, and we never share your information with third parties unless legally required.

To book in advance, we require your full name and at least one form of contact information. If you prefer, you can book tickets without providing any contact details from 10 minutes before the performance.

Payment and Ticket Collection

We’ll email your tickets ahead of the show, and you can present them on your phone or print them out. If you’d prefer a printed copy, you can collect your ticket at the Box Office Reception before the performance.

Pre-order Interval Drinks

To make your evening even smoother, why not pre-order your interval drinks when you arrive? Just let us know at Harvey’s Bar, and your drinks will be ready and waiting for you during the break.

Additional Information

We'd love to keep in touch!